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Support

Meowano Support

Find quick checks for audio, recordings, Sampler Mode, instrumentals, purchases, ads, and exports. For account-specific or device-specific issues, email support directly.

Audio and playback

Check that your device is not muted, volume is up, and any connected headphones or speakers are selected as expected.

Recordings and exports

Confirm you have storage available and try exporting to Files first if another sharing destination fails.

Sampler Mode

Allow microphone access when recording a sample. You can change microphone permission in iOS Settings.

Instrumentals

If an imported track does not play, try a standard audio file and make sure it is available locally on your device.

Purchases

Use Restore Purchases in the app for Meowano Pro. App Store billing and refunds are handled by Apple.

Ads

Rewarded ads require a network connection and may depend on regional availability. Meowano Pro removes ad-gated exports.

Before you write in

What to include in your message

Include your device model, iOS version, Meowano version, what you were doing, and what happened. Do not send passwords, Apple ID details, or payment information.